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Client must obtain an Return Merchandise Authorization Number(RMA#) prior to
sending the merchandise back. A returned package shipped to us without a RMA#
will be refused. All returns must be adequately packed and DOUBLE boxed. S&H is
NON-REFUNDABLE unless shipment did not meet the guaranteed schedule for AIR
shipments. Should you feel your order contains discrepancies, please report it to us
no later then 24hrs after receipt of product. No returns after 21 Days. Unopened
returns are subject to a 20%-25% restocking fee or a 10%-15% exchange fee,
depending on item condition. A minimum processing fee of $10 per return is
imposed if the shipping and restocking fees fall under $10. An additional charge of
$5 will be added to returns that were shipped FREE. At our discretion, we reserve
the right to deny a return should we determine the product has been tampered. |
